CuppaCare is the brand new mobile micro-learning system for people who work in social care.
Guidance comes in Sips – super short items on everyday care tasks and topics. Care workers can refresh their skills in the time it takes to drink a cup of tea.
This week we've released a CuppaCare 'taster' app, free to download from in both Android and Apple versions. In the autumn we’re releasing the CuppaCare platform, where managers will be able to track progress and performance in real time.
Sips are in written in plain English, include interactive content, and are available 24/7 on and offline.
The free Taster App is pre-loaded with a sample of Sips aimed at people working in homecare:
- Dementia care: helping someone eat
- How to wash your hands
- How to empty a catheter bag
- Respecting confidentiality
- Types of abuse and neglect
And we’re serving up a new Sip every month until Christmas, starting with Dementia Care: Communication tips in August.
CuppaCare Sips are mapped to the Care Certificate standards and CQC Key Lines of Enquiry. The guidance is created by experts, and reviewed by care providers. The CuppaCare team is led by Sara Dunn and Alexander Braddell, experts in digital and workplace learning in social care.
In 2016 CuppaCare partnered with Jewish Care to win a Skills for Care Innovation Fund grant. In 2017 we tested an early version of the app with Jewish Care homecare staff and managers. From that pilot we found:
- Mobile micro-content represents a practical way to deliver guidance on safety and quality to staff
- Staff value concise, accessible guidance that is readily available to them through the phones.
- Mobile micro-content offers valuable reinforcement of key messages on safety and quality – in effect, giving continuous access to refresher training.
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